Shipping policy
SHIPPING POLICY
At MOCOTA, we strive to deliver your orders safely and efficiently.
Processing Time
All orders are processed within 1–2 business days after successful payment confirmation.
Delivery Timeline
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Metro Cities: 2–5 business days
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Other Locations: 4–7 business days
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Remote Areas: 5–10 business days
Delivery timelines may vary depending on the destination and courier service.
Shipping Charges
Free shipping is available on orders above ₹999.
A nominal shipping charge may apply to orders below the free shipping threshold. Any applicable shipping charges will be displayed at checkout.
Order Tracking
Once your order has been shipped, a tracking link will be sent to you via email and/or SMS.
Delivery Delays
While we aim to deliver orders within the estimated timelines, unforeseen circumstances such as weather conditions, courier delays, strikes, public holidays, or other circumstances beyond our control may affect delivery schedules.
For shipping-related queries, please contact us at:
Email: mocota.info@gmail.com
Phone / WhatsApp: +91 81281 28379