FREQUENTLY ASKED QUESTIONS

Are your products suitable for all skin types?

Our formulations are designed for most skin types. However, individual skin reactions may vary.

We recommend performing a patch test before using any new skincare product.

How long before I see results?

Results vary from person to person depending on factors such as skin type, lifestyle, individual skin condition, and consistency of use.

Consistent use according to the product instructions is recommended for the best experience.

Can I use the serum every day?

Yes, unless otherwise directed on the product packaging.

Please follow the usage instructions provided with your specific product.

Is sunscreen necessary when using brightening products?

Yes. Daily sunscreen use is strongly recommended, especially when using products designed to improve the appearance of uneven skin tone or pigmentation.

Are your products cruelty-free?

Please check the individual product information or contact our team to confirm the cruelty-free status of our products.

Do you offer COD?

Please check the available payment options at checkout to see whether Cash on Delivery (COD) is available for your location.

How can I contact MOCOTA?

You can contact our customer support team through:

Email: mocota.info@gmail.com
Phone / WhatsApp: +91 81281 28379

Customer Support Hours:
Monday – Saturday
10:00 AM – 6:00 PM IST

We typically respond within 24 business hours.